1. Introduction
Nuevopanoroma, domiciled at Millaqueo 440, Q8407 Villa La Angostura, Neuquén, Argentina (CUIT: 20-12345678-9), is committed to protecting the privacy and personal data of all users of our website. This Privacy Policy describes how we collect, use, store and protect your personal information in compliance with the Personal Data Protection Law 25.326 of the Argentine Republic.
By using our website and submitting information through our forms, you accept the practices described in this Privacy Policy. If you do not agree with these practices, we ask that you do not use our website or provide us with personal information.
2. Data Controller
The controller of your personal data is:
- Company name: Nuevopanoroma
- CUIT: 20-12345678-9
- Address: Millaqueo 440, Q8407 Villa La Angostura, Neuquén, Argentina
- Phone: +54 9 294 439 0323
- Email: info@nuevopanoroma.com
3. Personal Data We Collect
We collect the following types of personal data:
3.1 Data provided directly by you
When you complete the contact form on our website, we collect: full name, email address, phone number, message or description of your financial experience.
3.2 Automatically collected data
When you visit our website, we automatically collect certain technical information: IP address, browser type and version, operating system, pages visited and time spent, referring website, date and time of access.
3.3 Cookies and similar technologies
We use cookies and similar technologies to improve user experience. For more information, see our Cookie Policy.
4. Purpose of Data Processing
We use your personal data for the following purposes: communication (to respond to your inquiries, comments or requests sent through our contact form), publication of anonymous cases (to create and publish anonymous case studies based on experiences shared by the community), service improvement (to analyze how users interact with our website and improve our services and content), legal compliance (to comply with applicable legal obligations in Argentina), statistical analysis (to generate aggregate statistics about website use, without identifying individual users).
5. Legal Basis for Processing
The processing of your personal data is based on: consent (by submitting the contact form, you expressly consent to the processing of your personal data for the described purposes), contract execution (processing is necessary to respond to your requests and provide requested services), legitimate interest (we have a legitimate interest in improving our services and protecting the security of our website), legal compliance (processing is necessary to comply with applicable legal obligations).
6. Data Retention Period
We retain your personal data for the following periods: contact form data (retained for 24 months from last communication, unless you request deletion earlier), published cases (anonymous cases are retained indefinitely as part of our community archive, but without identifiable personal data), cookie data (as specified in our Cookie Policy), server log data (retained for 12 months for security and analysis purposes).
7. Your Rights as Data Subject
According to Law 25.326, you have the following rights: right of access (you can request information about the personal data we have about you), right of rectification (you can request correction of inaccurate or incomplete data), right of deletion (you can request deletion of your personal data when no longer necessary for the purposes for which they were collected), right of objection (you can object to the processing of your personal data in certain circumstances), right to withdraw consent (you can withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal).
To exercise any of these rights, you can contact us at: info@nuevopanoroma.com, +54 9 294 439 0323, or Millaqueo 440, Q8407 Villa La Angostura, Neuquén, Argentina. We will respond to your request within 10 business days following its receipt, as established by Law 25.326.
8. Sharing Data with Third Parties
We do not sell, rent or share your personal data with third parties for marketing purposes. We may share your data in the following circumstances: service providers (we may share data with trusted service providers who help us operate our website), legal requirements (we may disclose your data if required by law, court order or competent government authority), protection of rights (we may disclose data to protect our legal rights, property or safety, or those of other users). We do not transfer personal data outside Argentina.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. These measures include: SSL/TLS encryption for all data transmissions, restricted access to personal data only for authorized personnel, secure passwords and two-factor authentication for administrative systems, regular backups and disaster recovery plans, periodic security audits, staff training in data protection.
10. Minors
Our website is not directed to minors under 18 years of age. We do not intentionally collect personal data from minors. If we discover that we have collected data from a minor without parental or guardian consent, we will delete that information from our systems.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The date of the last update is indicated at the beginning of this document. We recommend reviewing this policy regularly. Substantial changes will be notified through a prominent notice on our website.
12. Supervisory Authority
If you believe that the processing of your personal data violates current legislation, you have the right to file a complaint with the Agency for Access to Public Information (AAIP), supervisory authority on personal data protection in Argentina: Website: www.argentina.gob.ar/aaip, Address: Av. Pte. Gral. Julio A. Roca 710, Floor 3, Autonomous City of Buenos Aires, Phone: 0800-222-DATOS (3286).
13. Contact
If you have questions, comments or concerns about this Privacy Policy or about the processing of your personal data, you can contact us at: info@nuevopanoroma.com, +54 9 294 439 0323, or Millaqueo 440, Q8407 Villa La Angostura, Neuquén, Argentina.
